CRM

 

Customer Relationship Management

Customer Relationships are the essence of business. 

PlanDo will introduce tailored Customer Relationship Management (CRM)  mechanics into your day-to-day business helping you learn more about your customers' habits and requirements; strengthening your relationships and improving mutual dependency and profit.

With a tailored and effectively implemented PlanDo CRM  strategy in place,  your business efficiency will improve by:

• Becoming proactive in client communication
• Retaining your existing customers
• Providing the right services and products
• Knowing exactly the right time to contact your customer
• Providing pre-emptive customer updates and upgrades
• Selling add-on and accessory products more effectively
• Monitoring sales call patterns and success ratios
• Assisting sales staff in closing deals more efficiently

PlanDo can provide you with a specifically written software package to address the CRM needs of the Marketing, Sales, Distribution and Customer Service Departments of your organisation allowing them to share data on current and prospective customers.